Guides
Crypto Exchanges and Brokers
Crypto exchanges and brokers are the apps and websites where you buy, sell, and hold crypto, usually in an account the platform controls for you. This section covers the ones US users rely on most, starting with Kraken, Crypto.com, Binance.US, Robinhood Crypto, and Uphold.
Each platform has its own page of guides to the problems people search for most: deposits that don’t arrive, withdrawals stuck on hold, locked or restricted accounts, failed identity verification, and which states the platform serves. Every guide is based on the platform’s own documentation and US regulators, shows the date it was last checked, and points you only to official support channels, never to a phone number found in search results.
- 6 platforms
- 34 guides
- Updated
Latest guides
- Schwab Crypto Is Schwab Crypto Safe? Custody, Paxos & Insurance Explained Schwab's bank holds your crypto with Paxos as sub-custodian, mostly offline. It isn't FDIC- or SIPC-insured, but Schwab's Security Guarantee applies. Updated
- Schwab Crypto What Coins Can You Buy on Schwab Crypto? Schwab Crypto supports bitcoin and ether. Solana, avalanche, and chainlink were announced for the coming months. What you can trade, transfer, and when. Updated
- Schwab Crypto How to Open a Schwab Crypto Account (Step-by-Step) Open Schwab Crypto from an individual or joint Schwab brokerage account: apply, wait up to 2 business days for approval, then add cash. Steps and fixes. Updated
- Schwab Crypto How to Buy Bitcoin on Schwab Crypto Buy bitcoin on Schwab.com, Schwab Mobile, or thinkorswim: enter BTC/USD, pick dollars or coins, choose market or limit, review the 0.75% fee, and place it. Updated
- Schwab Crypto How to Sell Crypto on Schwab and Move Cash to Your Account Sell bitcoin or ether in Schwab Crypto, then move the cash to your linked brokerage account for free and on to your bank. Steps, the 0.75% fee, and timing. Updated
- Schwab Crypto Can You Withdraw Crypto From Schwab to a Wallet? Yes, once Schwab enables transfers on your account: send BTC or ETH to an allowlisted wallet after a 24-hour wait, up to $5,000 per transfer and 3 a day. Updated
All guides by platform
Most-used platforms first. Each platform page also has its fees, US availability, and official support channels.
Binance.US
Centralized exchange (custodial)
- Binance.US Available States: Where You Can and Can't Use It
- Binance.US Account Restricted, Disabled, or Locked? How to Fix It
- Binance.US Withdrawal Pending or On Hold? Why and What to Do
- Sent Crypto on the Wrong Network to Binance.US? How Deposit Recovery Works
Crypto.com
Centralized exchange and app (custodial)
- Crypto.com Account Locked or Restricted? How to Unlock It and What It Blocks
- Crypto.com Verification Unsuccessful or Pending? Why and How to Fix It
- Crypto.com Withdrawal Pending? How Long It Takes and Why It's Held
- Crypto.com Deposit Not Showing Up? How Long It Takes and What to Check
Kraken
Centralized exchange (custodial)
- Kraken Account Restricted, Suspended, or Locked? Why and How to Fix It
- Kraken Verification Not Working? Why It's Pending or Failed and How to Fix It
- Kraken Withdrawal on Hold or Pending? What It Means and What to Do
- Kraken Deposit Pending or Not Showing Up? How Long It Takes and What to Do
Robinhood Crypto
Brokerage app with crypto trading (custodial)
- Robinhood Crypto Withdrawal Limit: How Much Can You Send, and Why It Changes
- Robinhood Crypto Account Restricted, Frozen, or Under Review? What to Do
- Robinhood Crypto Withdrawal Pending or Under Review? Why and How Long
- Robinhood Crypto Deposit Not Showing Up? How Long It Takes and What to Check
Schwab Crypto
Brokerage crypto account held at a bank (custodial)
- Schwab Crypto Explained: Fees, Coins, States & How It Works
- Is Schwab Crypto Safe? Custody, Paxos & Insurance Explained
- Schwab Crypto Fees: What the 0.75% Charge Really Costs You
- What Coins Can You Buy on Schwab Crypto?
- Is Schwab Crypto Available in New York or Louisiana?
- How to Open a Schwab Crypto Account (Step-by-Step)
Uphold
Multi-asset exchange (custodial)
- Is Uphold Available in New York? Uphold's US State Restrictions Explained
- Uphold Account Restricted or Under Review? Why and How Long It Takes
- Uphold Withdrawal Pending or Processing? Why It's Taking So Long and What to Do
- Uphold Deposit Not Received or Pending? How Long It Takes and What to Check