Exchanges & Brokers
Binance.US Guides for US Users
Binance.US is a US crypto exchange run by BAM Trading Services Inc. It holds your crypto for you (custodial) and is a separate company from the global exchange Binance.com, which isn’t available to US residents. Binance.US serves 38 states plus Washington, D.C., and Puerto Rico. It’s crypto-only in Kansas and Wisconsin and unavailable in Texas, New York, and 10 other states.
These guides cover the Binance.US problems US users search for most: withdrawals on hold, restricted accounts, deposits sent on the wrong network, and state availability. Each is based on Binance.US’s own help center and terms, lists its sources, and shows when it was last checked. Binance.US never calls you or asks you to call a number, so contact it only through the chat in its app or website.
- 4 guides
- Updated
Overview & trust
Troubleshooting
- Binance.US Account Restricted, Disabled, or Locked? How to Fix It Binance.US account restricted or disabled? See the 4 main reasons, what each block stops, how long reviews take, and how to reactivate it. Updated
- Binance.US Withdrawal Pending or On Hold? Why and What to Do Binance.US holds withdrawals for 7 days after ACH or card deposits and 48 hours after a password or 2FA change. See every lock, time, and fix. Updated
- Sent Crypto on the Wrong Network to Binance.US? How Deposit Recovery Works Binance.US's Deposit Recovery Tool can return some missing deposits for a 5% fee, but not unsupported tokens or networks. See what's recoverable and how. Updated
Binance.US at a glance
- Type
- Centralized exchange (custodial)
- US availability
- 38 states plus DC and Puerto Rico (crypto-only in Kansas and Wisconsin); not available in Texas, New York, or 10 other states
- Supported networks
- Bitcoin, Ethereum, Solana, Base, Arbitrum, Optimism, Polygon, Tron, Avalanche C-Chain, BNB Smart Chain, and more
- Fees
- Spot trading: 0% maker / 0.02% taker (0.01% on BNB/USD). Buy, Sell, and Convert include a spread. ACH is free; wire withdrawals cost $25; card deposits cost 3.99%.
Last verified
Often compared with
Frequently asked questions
Is Binance.US the same as Binance?
No. Binance.US is run by BAM Trading Services Inc., a US company. It shares majority ownership with the global exchange Binance.com but is a separate company, and Binance.com isn't available to US residents.
Which states can use Binance.US?
Binance.US serves 38 states plus Washington, D.C., and Puerto Rico. Kansas and Wisconsin are crypto-only, with no USD deposits or withdrawals. It isn't available in Alaska, Connecticut, Georgia, Maine, New York, North Carolina, North Dakota, Ohio, Oregon, Texas, Vermont, Washington, or four US territories.
How much does Binance.US charge?
Spot trades cost 0% for makers and 0.02% for takers (0.01% on BNB/USD), and paying fees in BNB takes 5% off. Buy, Sell, and Convert prices include a spread. ACH deposits and withdrawals are free, wire withdrawals cost $25, card deposits cost 3.99%, and crypto withdrawal fees vary and are shown before you confirm.
Is Binance.US regulated?
Binance.US is registered with FinCEN as a money services business and says it holds money transmitter licenses in 32 US states and territories (NMLS ID 1906829). The SEC's 2023 lawsuit against it was dismissed with prejudice in May 2025. Crypto on Binance.US isn't covered by FDIC or SIPC insurance.
How do I contact Binance.US support?
Use the chat in the Binance.US app (profile icon, then Get Help) or the help icon on its website. Human agents are available 7 days a week from 6 a.m. to midnight Eastern, and Binance.US lists a weekday phone line on its own help center. It never calls you or asks you to call a number.