TheWalletDesk

How We Research Our Guides

Last updated

Every guide on TheWalletDesk is built from primary sources: the platform’s own documentation first, then US regulators and government agencies. This page explains how we gather and check that information.

Where our information comes from

  1. The platform itself. Help center articles, fee schedules, limits pages, terms of service, licensing disclosures, status pages, and official announcements.
  2. US regulators and government agencies. For example the IRS, SEC, CFTC, FTC, FinCEN, CFPB, and state financial regulators.
  3. Reputable press, for context and for events the platform hasn’t documented itself.

When sources disagree, the higher one wins. If two official pages from the same platform disagree, we say so in the guide. See fact-checking for the details.

How we verify fees and limits

  1. We start from the platform’s official fee schedule and limits pages.
  2. We record the exact figures, the conditions they depend on (payment method, account level, or state), and the date we checked them.
  3. Fee tables show an “as of” date, and each guide shows when its details were last verified.
  4. We re-check at least every six months, and sooner when a platform announces a change.

How we check US availability

We start from the platform’s own list of supported states, its US terms of service, and its licensing disclosures. Our state availability guides name the platform page they’re based on and the date that page was last updated. Where a platform limits a feature in some states, such as staking or a funding method, we note it.

How we write troubleshooting steps

Our troubleshooting steps come from the platform’s official help center, and each guide links to the help articles it relies on. Our current guides are based on that documentation, not on tests with our own accounts. When a guide includes something we tested ourselves, it will say what we tested and when.

Each guide also explains what you can safely check on your own, and when to stop and contact the platform’s official support.

Screenshots

Our current guides don’t include screenshots. If we add them, they’ll come from our own devices, with personal and account details removed.

What we never do

  • We never ask readers for seed phrases, private keys, passwords, or remote access.
  • We don’t test with other people’s accounts or funds.
  • We don’t rely on social media posts or forums as the only source for a fact.